Escrow + delivery orchestration infrastructure
Institutional trust rails for African digital trade.
A neutral operations layer that lets marketplaces, banks, couriers, insurers and enterprise platforms coordinate escrow states, delivery events, settlement releases, refunds, disputes and audit evidence through one governed API fabric.
API-firstWebhook-readyAudit-ledgeredPartner governed
Hold secured
Delivery verified
Settlement released
What the platform provides
Core services marketplaces and institutions can consume instead of rebuilding trust logic.
Escrow orchestration
Create, hold, confirm, release, refund or dispute transactions with deterministic state transitions and configurable maker-checker controls.
Delivery trust loop
Courier and delivery platforms submit collection, transit, delivery, return and conflict events that determine escrow settlement outcomes.
Partner API exchange
Connect banks, insurers, delivery operators and platforms through mapped API clients, HMAC-signed webhooks and institutional routing rules.
Reconciliation layer
Compare system-generated holds, releases, refunds and fees against institution-side statements and account queries.
Dispute operations
Freeze releases, capture evidence, route review decisions, and keep settlement actions transparent to authorised operators.
Audit and observability
Track external requests, webhooks, state changes, operator activity, response codes, idempotency keys and proof ledger hashes.
Operational flow
From buyer confidence to final settlement, every step has an auditable event.
Order registered
Marketplace or institution creates the escrow instruction and required delivery linkage.
Funds held
Connected institution confirms the hold, fees, settlement recipient and release conditions.
Courier event stream
Delivery platform reports pickup, in-transit, delivered, failed, returned or disputed status.
Release, refund or resolve
The escrow state machine triggers settlement, refund, return handling or dispute workflow.
Institution integration
Built for many partners, not one hard-coded provider.
Configure institution accounts, webhook URLs, API client rights, connector mappings, fee schedules and reconciliation endpoints from the platform console.
Bank/payment institutionSettlement account
Delivery platformPickup → delivered events
Marketplace/API clientEscrow creation + status query
Audit ledgerProof hash + operator trail
Governance and security
Readable controls for sensitive financial operations.
Signed callbacks
Webhook verification, idempotency and replay protection reduce false settlement triggers.
Role isolation
Operational, audit, connector and settings privileges are separated for accountable administration.
Evidence-first disputes
Every manual release, refund and override can retain the reason, actor, timestamp and trace metadata.
Platform console
Operate trust flows from one controlled dashboard.
Monitor transactions, delivery workflow, banks and institutions, earnings, reconciliation, disputes, API clients, audit proof and focused traces from the same administrative surface.
Enter operations consoleESC-64898EFunds releasedDelivered
ESC-D9AC16Funds heldOut for delivery
ESC-AUDITWebhook verifiedTrace locked